Arogya Clinic — Appointment Booking System

Client: Arogya Multispeciality Clinic, Pune

Arogya Multispeciality Clinic's front desk was overwhelmed — two receptionists spent entire days juggling phone bookings across eight doctors, and no-shows were costing real revenue. We built an online appointment system where patients pick a doctor, see live slot availability and book in under a minute. Automated SMS reminders via Twilio cut no-shows by more than half. Doctors manage their schedules from a calendar view, while the admin panel gives the clinic day-wise reports on appointments, cancellations and peak hours. Patient records are stored securely with role-based access, so only authorized staff see medical history. The front desk now handles walk-ins instead of phones.

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